Privacy Policy

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect specific personal details when you initiate checkout:

• Customer Contact Details: Full Name, Email Address, and Phone Number.
• Shipping Destination: House/Flat details, Street, Landmark (optional), City, State, and PIN Code.
• Cart Metadata: The selected handcrafted plaques, fabric pouches, or magnets you intend to purchase.

2. How We Use Your Information

Your details are used strictly for fulfillment and business operations:

• Fulfillment: To pack and dispatch your hand-painted creations to your specified shipping address.
• Communication: To send order confirmation notifications, verification details, and shipment tracking codes.
• Courier Sharing: We share your delivery details (Name, Address, and Phone Number) with trusted shipping partners solely to complete delivery.

3. Secure Payment Processing

We process customer checkouts securely using **Razorpay**.

All credit card, debit card, UPI, and banking details are captured directly by Razorpay's secure payment gateway interface. **Crafty Minds Studio does not collect, access, or store any card numbers, account passwords, or transaction pins on our servers.**

4. Cart Persistence & Analytics

We utilize standard browser local storage (`localStorage`) to persist your shopping cart items across tab updates or system refreshes. This data does not contain identifiable credentials and remains strictly within your browser. We do not use intrusive tracking cookies.

5. Your Rights & Data Protection

You have the right to request a copy of the order records we hold for your purchases, or to request correction or removal of your contact details from our records. To submit a request, or if you have any questions regarding your data security, please contact us.

6. Contact for Privacy Concerns

For any queries or concerns regarding this Privacy Policy, please reach out to us at: